Frequently Asked Questions
Most frequent questions and answers
Do you offer a Money-Back Guarantee?
My website is hosted at another provider, can you help Migrate?
Sure! We can help you migrate your Domain, Website, Databases and Email still on your server. We will however require your existing account and login details to do that. You need to log a support call for us to understand your needs and schedule a migration.
What makes you different?
We’ve been in the Hosting business since 2001 and we’ve gained very valuable knowledge and experience. In 2018 we decided to change the way we offer and provide hosting. We then built a cloud based platform that is Functional, Sensible and Trusted. Our cloud platform uses latest technologies such as Solid State Drives (SSDs) in our servers while running on freaky fast networks. Our servers operate leading commercial software such as CloudLinux, LiteSpeed Web Server, with Plesk and DirectAdmin control panels. We don’t believe in false or deceptive marketing so you won’t see crazy package limits or sales hype just to create the impression you are getting more than you expect.
Can I install and run an application like WordPress or phpBB or even a Shopping Cart on your Web Hosting Packages?
Yes absolutely! All our packages come with the basics needed to run almost any type of website. The normal Shared Hosting Packages are for entry level users and performance but our WordPress Hosting Packages simply have more Performance Resources and you can upgrade if/when required.
I'm new to all of this, will you help me or am I on my own?
Will I be locked into a long term contract when I sign up and what payment methods do you accept?
You can pay using PayFast (ZAR),or PayPal (USD, EURO, AUD, NZD, etc.), or Crypto if that suits you.